Shipping & Terms
We ship via USPS Priority Mail and UPS. What you order (item weight), and where you are located determine the shipping rate. At checkout you can choose what carrier and how fast you want to receive your items.
Orders placed before 9am PST will ship the same day. Orders placed on Saturday, Sunday, or Holidays will ship the following business day.
We ship via Priority Mail International. It is a reliable, cost-effective way to send our products to over 180 countries.
- 6 to 10 average business day delivery to major destinations.
- Tracking to major destinations.
We prefer PayPal for international orders, as we are able to process and ship them quicker.
If you have any questions, please email us firstname.lastname@example.org
All skateboards sold by Dogtown Skateboards are backed by a manufacturer's warranty for 90 days from the date of purchase. We will replace any board that warps, or delaminates due to a manufacturing defect (i.e. defect in materials, glue, etc). This does not include normal wear and tear, or improper use. Returns must include your sales receipt and must be within 90 day from purchase date.
(please email email@example.com for an RA# before shipping!)
13043 Yukon Ave.
Returns and Exchanges
If we made a mistake with your order, email firstname.lastname@example.org with your Order# and let us know the issue. If it’s our mistake, we will cover all shipping charges and send you a shipping label to return the wrong item.
If you would like to return or exchange for another reason, email email@example.com. We will provide you with an RA# and then you send it back to us. You are responsible for any additional shipping costs. Upon receipt we can issue you a credit or refund. All returns are subject to a 10% restocking fee.
Wholesale inquiries & Shop Sales
Dogtown has the right to refund and refuse any orders at our discretion.
Information that is gathered from visitors
In common with other websites, log files are stored on the web server saving details such as the visitor's IP address, browser type, referring page and time of visit. Cookies may be used to remember visitor preferences when interacting with the website.Where registration is required, the visitor's email and a username will be stored on the server.
How the Information is used
The information is used to enhance the visitor's experience when using the website to display personalized content and possibly advertising. E-mail addresses will not be sold, rented or leased to 3rd parties. E-mail may be sent to inform you of news of our services or offers by us or our affiliates.
If you have subscribed to one of our services, you may unsubscribe by following the instructions which are included in e-mail that you receive. You may be able to block cookies via your browser settings but this may prevent you from access to certain features of the website.
If for some reason a listed price on the website is in error. Dogtown has a right to cancel the order at there discretion.